This document of privacy policy has been created for those who are concerned about their PII or Personally Identifiable Information being used online. PII is a set of details that can be used along with other information to identify, contact, or locate an individual, or to identify a person in context. It is suggested to go through our privacy policy document thoroughly to gain a clear understanding of how we collect, use, safeguard and handle your PII (Personally Identifiable Information) in accordance with our website.

 

WHAT PERSONAL DETAILS DO WE COLLECT?

When booking an appointment or filling your details on our website to contact us form, as required, you may get requested to enter your full name, email address, contact number, complete address, and other details along with your query, helping us understand your requirements and give unmatchable experience.

 

WHEN DO WE COLLECT YOUR INFORMATION?

We collect your personal details when you try to book an appointment, fill out a form of ordering or enter your personal information to contact us on our website’s Contact Us webpage.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We may make use of your personal details shared with us when you contact us through our website after filling in your details, make a purchase, or surf our website. There is a possibility that we may utilize a few pieces of your personal details shared with us to alter or enhance our website’s features and functionality to improve your website surfing experience in the following ways:

• To serve you better in responding to your queries and customer service requests.

• To personalize user’s experience, enabling us to deliver our product and services as per your expectations.

• To promptly process your transactions.

 

WAYS THROUGH WHICH WE PROTECT YOUR INFORMATION?

We get our website scanned on a regular basis for security loopholes and known vulnerabilities in contemplation of making your visit on our website safe and protected throughout your journey.

1. We make use of regular Malware Scanning.

2. No SSL certificate is used by us as we do not process payment online.

 

DO WE USE ‘COOKIES’?

We do not make use of cookies for tracking purposes. You can either choose to receive a warning about a cookie being received by you or you can choose to turn off saving any cookies by going into the settings of your browser (like Mozilla Firefox, Internet Explorer or Google Chrome). Each browser is different so in case you don’t find settings to switch off the cookies, it is suggested to look at your browser’s ‘Help’ section to learn the correct way to modify your cookie settings.

Note: If you disable cookies before using our website, you might not be able to use some of the features on our website or you might face difficulty while accessing a few areas of our website. However, you can still book appointments and place orders.

 

Third-Party Disclosure

We do not trade, sell, or otherwise, transfer your personally identifiable information to third-party companies. Apart from that, no products or services are promoted or sold on our website as there are no links to any third-party website.

 

GOOGLE

You might find Google’s advertisements that have been authorized by Google’s Advertising Principles. They are utilized in the website to offer a positive experience for customers. Currently, Google AdSense has not been enabled on our website but soon, we might do so.

 

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

When we collect the personal information of children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts guardians in control. Enforcing the COPPA RULE, the Federal Trade Commission (the consumer protection agency of the nation) spells out what online services and operators of websites should do to safeguard the privacy of children.

 

We collect your address details for the following reasons:

• To process appointments and deliveries, and to send details and updates pertaining to orders.

• To send additional details of your service and/or product.

• To send informational emails to our clients after an original transaction has occurred.

 

In case you decide to unsubscribe from receiving future emails, you can follow the procedure mentioned at the bottom of each email and we will immediately remove you from ALL correspondence.

 

CONTACTING US

If you have any queries regarding this document of the privacy policy, feel free to contact us at

Call us: +91 9999 310 776 | Email: info@onlinesilai.in

Address: 222, First Floor, Dhaka, Kingsway Camp, GTB Nagar,
New Delhi, Delhi 110009
India.